LunchBus Hot food in El Dorado Hills

Questions about ordering

Everything parents ask before their first order. If yours is not here, email and we will answer it the same school day.

What does a meal cost?

Eight dollars if you pre-order before the monthly deadline, and ten dollars after it. That covers the main dish and everything served alongside it. An extra portion is two dollars more either way, and milk and juice boxes are two dollars each.

When do I need to order by?

The pre-order deadline for each month is shown at the top of the ordering page. Order by then and every meal is eight dollars.

Ordering stays open after that at ten dollars a meal, up until 9 am on the morning each meal is served. After 9 am that day the meal closes on the calendar and cannot be added.

Why does waiting cost more?

Pre-orders tell us what to buy. A late order means a second shopping trip and a smaller, less predictable prep run, and the price reflects that. Nothing about the food changes, and a late order is served exactly like an early one.

I ordered early. Does a later addition change my first price?

No. Each meal is priced when you order it. Meals bought before the deadline stay at eight dollars whatever you add afterwards.

My child has a food allergy.

All allergies must be listed at the time of ordering. Enter them in the allergy field when you add your student and they print on our kitchen list beside every meal that child ordered. An allergy told to us later, or mentioned somewhere other than that field, will not reach the kitchen. Common allergens are also labelled on each menu item.

The trailer is a single small kitchen that handles wheat, dairy, soy and egg in a shared space. We cannot guarantee any meal is free of cross contact. If the allergy is severe, email us before you order and we will tell you which meals we are able to serve safely.

Can I order for more than one child?

Yes. Add each student, then choose who each meal is for when you add it. The receipt separates the order by child.

Where can I see what I ordered?

Open My orders and enter the email you used at checkout. We will send you a link that shows every lunch coming up, the allergies we have on file for each student, and a receipt for each payment. No password needed.

Some meals have two versions. How does that work?

On pizza and sandwich days you choose the version when you add the meal. Both cost the same. Your choice goes on the kitchen list, so your student gets what you picked.

What happens if my child is absent?

The meal is still made, so it is yours. You can collect it from the front office, send someone to collect it for you, or email us and we will pass it to a student or teacher who would like it. We are not able to offer a credit for a missed day.

Can I get a refund?

We are a small operation and we buy food against the orders we have, so we are not able to offer refunds or credits once an order is placed. Please check your dates before you pay.

The exception is on us. If we cannot serve a meal you paid for, that meal is refunded.

Where does the trailer park, and how does my child get their food?

We set up in the lot by the parish hall and cook on site. Orders then go out grade by grade, each one labelled with your child's name, so nobody has to work out what they ordered or wait in a line for long.

What if my student forgets they ordered?

It does not matter. Every order is labelled with a name and goes out with that child's grade, so there is nothing for your student to remember. If a meal goes unclaimed we hold it through the lunch period and check with the office.

Is this run by the school?

No. Lunch Bus is a family business serving on campus. The school does not process payments or refunds, so bring any question about an order to us.

Do you serve every week of the month?

We serve the dates listed on the menu. Holidays, half days and school breaks are already excluded, so what you see on the calendar is what we run.