Absences and credits
Send your student's name and the date they will miss, before school starts that morning. We apply the credit to your next order and confirm by email.
Corrections to an order
Include the name on the receipt and what needs to change. Anything before the ordering deadline is straightforward to fix.
Severe allergies
Email before you place a first order and tell us what the allergy is. We will look at the month's menu and tell you which meals we can serve safely and which we cannot.
Menu requests
If your student has something they would like to see, tell us. Menus are planned a month ahead, so early suggestions have the best chance of making it on.
Add your service hours and a realistic response time. If you only read email in the evening, say so. A promise you keep is worth more than a fast one you miss.